The exchange asks who owns the address
The EU travel rule: what to answer when you pay a seller from an exchange, and why it's normal.
Since 30 December 2024, exchanges in the EU record who sends and who receives every crypto transfer. Sending to a self-hosted address — a wallet not at an exchange — above €1,000, they must also check whether the address is yours. Many ask below that too, and other countries have similar rules. Questions are normal; they don't mean anything is wrong.
What the address is
The address on the payment page belongs to the seller's own wallet. It is not an exchange, and Perly Pay doesn't hold it — we never touch the money.
What to answer
| The exchange asks | Answer |
|---|---|
| Wallet type | A self-hosted wallet (also called private or unhosted). Not an exchange. |
| Whose wallet | Someone else's: a business. |
| Name | The seller's name, as at the top of the payment page and on the receipt. |
| Country | The seller's country. If you don't know it, ask the seller. |
| Purpose | Payment for goods or services. |
If the exchange says no
Some exchanges allow transfers only to wallets you own — Kraken for EU and UK clients, and Bitvavo, for example. Send to your own wallet first, then pay from it. A check can also hold the withdrawal for a while; money that arrives after the timer still counts — see too little, too late.
Read more
- Regulation (EU) 2023/1113, Article 14: the information that travels with a crypto transfer, and the €1,000 check for self-hosted addresses.
- The European Banking Authority's travel rule guidelines.
- Kraken: transfers for EU and UK clients · Bitvavo: the travel rule.