I paid on the wrong network
What we find on our own, what to do, and what nobody can bring back.
A dollar address (it starts with 0x) is the same on every network of its kind, and it belongs to the seller's wallet. So dollars sent there on another network are usually not lost — someone has to notice them.
What Perly Pay does
For a week after the invoice opened, we look for USDC and USDT at its address on Base, Arbitrum, Optimism, Ethereum, Polygon, BNB Chain and Avalanche. When we find a payment, the payment page says so — "We see your payment on Polygon" — and the seller is told.
The seller checks it and decides whether to count it as paid. It never counts on its own. The money is in the seller's wallet either way.
What you do
- Keep the transaction id (TxID or hash): it's in the exchange's withdrawal history or your wallet's activity.
- Don't send again to make up for it unless the seller asks.
- Write to the seller with the payment page's link and the transaction id. Reply to their receipt or invoice email, or use the contact on their website.
What we can't see
- Other networks, for example Linea, zkSync or Scroll.
- Other tokens: ETH, DAI, or a bridged copy of a dollar such as USDC.e outside Polygon.
- Money that arrives more than a week after the invoice opened.
Sent to the right address, such money is still at the seller's address, and their wallet can often reach it. But only the seller can move it, it may cost them a fee, and it is their decision. Ask them.
bc1…) and TRON (T…) addresses look different, so exchanges usually refuse a send on the wrong network to them. Money sent to a different address — a typo, or another payment's address — never reached the seller. Perly Pay never holds money, so we can't move or return it.